"Our focus has always been goal-oriented performance improvement. We view training as a means to achieve a measurable business purpose. Our client's training dollar becomes a prudent investment rather than an expense."

Johanna Zitto, CPT
President

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This Month's Tip

Especially in tough economic times, forget old training standards. It doesn't matter how many people have undergone training. What really counts is the contribution performance improvement makes to business results....

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Training & Services ISPI CPT Home Page
Sales Performance

Sales Performance

Selling Proficiency Self-Assesment, Selling Skill Building, Strategic Account Planning, Persuasive Presentations, Exceptional Customer Service

Leader Performance

Leader Performance

Linking Performance to Business Goals, Coaching for Results, Preparing an Effective Performance Review, Conducting a Legally Defensible Selection Interview

Team Performance

Team Performance

360° Surveys and Self Assessments, Tools for Productive Teams, Creative Thinking and Problem Solving, Constructive Conflict Resolution