"JZ is an enthusiastic, fun, and smart facilitator. She conveys her message in ways that make it useful and meaningful. We utilized her skills to create and implement a management training course for first line managers. This created a common language for all of us to use when communicating with each other as well as with our precious resource of caregivers."

Susan D. Lloyd, RN, MSN
President and CEO
Delaware Hospice

Published
New Jersey TechNews

When the People Are the Problem *

September 2008

NJTC: On the Go Podcasts

Dealing with Difficult People

September 2008

The Trainer's Warehouse Book of Games: Fun and Energizing Ways to Enhance Learning

April 2008

The Entrepreneur's Toolkit - NJTC BootCamp

HR Tools and Tips:	May 2007
- Position Description & Employee Handbook *
- Delegation *
- Tough Discussions *

The Resource - Newsletter of the Greater Philadelphia Chapter of the American Society for Training and Development (ASTD)
HPI Principles at Work:

The Trainer as Analyst *	March/April 2006
The Trainer as Intervention Specialist *	May/June 2006
The Trainer as Evaluator *	September/October 2006

The New Supervisor's Survival Manual

November 1998

Presentations

May 2007

New Jersey Technology Council (NJTC) Entrepreneurs' BootCamp * Conference Sponsor and Panelist: Efficiently Operating Your Start Up: People Factors

News

Johanna Zitto Earns CPT Designation *

March 2004

* Adobe® PDF document. Requires Adobe Reader®.